By: Nursyeha Yahaya, Devika Sangaram, Salihin M.A. & Aaron Tay, pp. 61-73
The Li Ka Shing Library recently included a new section, “Heat Maps” on the library website, providing users instant access to the physical occupancy spaces across all the different levels in the library. The indoor location-aware system is one in the latest slew of additions in tracking the library patrons’ visitations. It is the first of the many forms of library usage data sources that seek to provide an impetus in engaging the SMU community through real-time data visualizations. This enhances the perception of SMU Libraries as a creative nexus that nurtures and champions innovative methods of information access through technology innovations. This paper details the various forms of library usage data sources and how they impact the student patrons’ experience. It also outlines a case study on how data harnessed solutions can further foster a safe space that enriches and embodies the SMU Libraries experience.