competencies

Environment Intelligence: An Innovative Information Service

By Shaheen Majid & Christopher Khoo, pp. 13-26 Abstract: Libraries are continually developing innovative and creative services to keep pace with the fast changing society. ICT developments, particularly those providing easy access to information on the Web, have considerably increased the expectations of library users, who expect the same speed, breadth, and comprehensiveness in information […]

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Back to the future: Augmenting competencies for Library 2.0

By Chan Ping Wah and Ngian Lek Choh, pp. 1-12 Abstract: With the widespread use of web technologies and pervasiveness of handheld devices, libraries are grappling with the changing use patterns and expectations of its varied clientele. Debates about the uptake of new digital technologies reinforce old conclusions about the role and purpose of the

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