Innovate | Connect | Transform

19 September 2019 – Lifelong Learning Institute

The biannual conference of the Library Association of Singapore is a much-awaited event where library and information professionals meet to gain insights on the latest and emerging trends in the field and to learn best practices from the experiences of others. It is also an opportunity for practitioners to network and exchange ideas with one another.

Conference Information

19 September 2019
9 AM – 5.45 PM
Lifelong Learning Institute, Level 1, Event Hall 1

Getting There

Lifelong Learning Institute
11 Eunos Road 8
Singapore 408601
Nearest MRT: Paya Lebar

Please follow this link for directions to the Lifelong Learning Institute.


Conference registration is now closed

Conference Registration Dates
Registration opens from 4 May 2019 to 6 September 2019 for both individual and corporate registration

Conference Registration Fees

Membership TypeFees
LAS Members
– Personal
– Institutional (up to 3 members per institution)
SGD 120
Non-LAS membersSGD 180

Workshop Registration Fees

Conference delegates OR LAS membersSGD 50
Non-LAS membersSGD 70

Payment Methods
Self-payment via PayPal or cheque. Company-sponsored to be invoiced or e-invoiced via Vendors@Gov

Please send your enquiries on registration to

Workshop Registration (20 Sep)

Click here for more info about the workshop, or click the button below to proceed with registration. 


0830 – 0900Registration
0900 – 0905Welcome Remarks
by Tan Chui Peng President, Library Association of Singapore
0905 – 0935Keynote By Lisbeth Maerkdahl
Librarian, Aarhus Public Libraries
ThemeAnalytics & Insights
0935 – 0955An Analytical Approach: Dissecting Circulation Data to Guide Selection and Promotion of Public Libraries Collection
Tricia Ang | National Library Board, Singapore
0955 – 1015TP Library’s Journey with Data Analytics
Koey Keng Kiat, Albert; Tan Han Yong | Temasek Polytechnic
1015 – 1035Empowering Researchers and Students to Perform Text Analysis with HathiTrust Digital Library and Gale Digital Scholar Lab
Chia Yew Boon; Vincent Wong | Nanyang Technological University
1035 – 1045Q&A
1045 – 1115Tea Break
ThemeInformation Literacy
1115 – 1135Enhancing Information Literacy in Hong Kong Higher Education: The Experience of the Capacity Building Programme for Academic Libraries
Leo F.H. Ma; Lily Ko | The Chinese University of Hong Kong
1135 – 1155Towards Equipping Singaporeans to be S.U.R.E. in the Context of Digital Readiness in Defence and Competency Building for the 21st Century
Damien Wang; Faridah Ibrahim; Sarah Pek | National Library Board, Singapore
1155 – 1215Public Libraries as E-Government Access Points in their Communities: Status and Challenges in City Libraries in Mindanao, Philippines
Myzel Marifosque | School of Labour and Industrial Relations, University of the Philippines
1215 – 1225Q&A
1225 – 1355Lunch + Viewing of Poster Sessions and Booths
ThemeCreating Connections
1355 – 1415Converting Our Young Library Patrons into Readers for Life: NLB’s Book Bugs Reading Promotion
Pearle Chua | National Library Board, Singapore
1415 – 1435Connection Through Collection: Re-imagining Curated Physical and Virtual Displays at SMU Libraries
Rebecca Maniates; Tay Mui Yen | Singapore Management University
1435 – 1455Rebranding NTU Library: A Transmedia Approach
Samantha Seah; Noverinda Bella Ratmelia; Thavamalar Mohan | Nanyang Technological University
1455 – 1515Connecting Librarians
Rajendra Munoo; Redzuan Abdullah | Singapore Management University
1515 – 1535NTU’s Aspirations in Research Data Management
Goh Su Nee | Nanyang Technological University
1535 – 1545Q&A
1545 – 1615Tea Break
ThemeInnovate & Ignite
1615 – 1635Archiving the Singapore Web: The National Library, Singapore’s Journey Towards Collecting Online Publications
Shereen Tay | National Library Board, Singapore
1635 – 1655The Future-Ready NIE Library: Leveraging on AR and VR Technologies to Enhance User Engagement
Stephanie Ow; Sandie Loo; James Wong | National Institute of Education
1655 – 1715Our Digitalisation Journey … Robots, Chatbots and RPA
Jessie Kom; Puspa Yeow | Temasek Polytechnic
1715 – 1735Transforming Libraries: Exploration of Robotics in Academic Library
Vijaya Lakshmi D/O Sallah | Singapore University of Technology and Design
1735 – 1745Q&A
1745 – 1750Closing


Applications of Video Analytics and Artificial Intelligence in NIE Library​
Douglas Lau; Jacky Wong; Sandie Loo; Sean Lee
National Institute of Education (NIE)​

‘The Arts Space’ initiative at the National Library: Artistic Journeys with Our Users​
Goh Yu Mei; Kong Leng Foong; Nadia Ramli 
National Library Board (NLB)​

Growing Staff Capability with the Individual Development Plan at Singapore Polytechnic Library​
Jennifer Gan
Singapore Polytechnic (SP)​

Transforming IL Through Collaboration & Data Analytics​
Ng Wei Ling, Lynn; Seng Sheh Lee, Ruby
Temasek Polytechnic (TP)​

Introducing Library Resources to Singapore Polytechnic Freshmen Using a Microsite​
Denise Ong; Edmund Lee​
Singapore Polytechnic (SP)​

Library as a New Space for Materials Learning and Discovery
Jessie Tang
Singapore University of Technology and Design (SUTD)​

Library e-Directory with Heatmap and Pathfinding​
Andy Lim
Singapore Polytechnic (SP)​

Making the Invisible Visible: the Digital Gems Portal of the NUS Libraries​
Gandhimathy Durairaj; Lin Yung Mei
National University of Singapore (NUS)​

Project School Library Revamp: Transforming Secondary School Libraries in Singapore​
Raneetha Rajaratnam; Christabel Sim; Elvina Wang
National Library Board (NLB)​


Keynote Speaker

Lisbeth Maerkedahl

Aarhus Public Libraries

Lisbeth Maerkedahl is a Librarian at the Main Library in Aarhus, Denmark. Her passion is to ensure that the library plays a relevant and significant role for society in general and for the citizens. ​

In a wide range of projects and processes with users, network, and partners, Lisbeth has focused on the development of the “next library” – the library of the future.​

For the past 5 years, Lisbeth has worked on a joined project between Chicago Public Library, IDEO​ and Aarhus Public Libraries about human-centred design in libraries. The toolkit “Design Thinking for Libraries” was created. 


Chia Yew Boon | Nanyang Technological University (NTU)

Chia Yew Boon is Director of Knowledge, Office of Information, Knowledge and Library Services (OIKLS) overseeing three areas – Digital Scholarship & Education, Scholarly Publishing & Impact and Research Data Management.

Damien Wang | National Library Board (NLB)

Damien Wang is a Librarian with the National Library’s Engagement team. When he is not busy developing content and conducting training to help Singaporeans combat Fake News, he dabbles with e-learning, digital humanities and social media.

Goh Su Nee | Nanyang Technological University (NTU)

Goh Su Nee is currently leading the Research Data Management Team in the Nanyang Technological University Library. She had past appointments in the Scholarly Communication Group, Facilities Planning Division and Bibliographic Services Division in the same Library.

James Wong | National Institute of Education (NIE)

James Wong is currently an Assistant Librarian, Learning Services unit at the Library and Information Services Centre, National Institute of Education, Singapore. In his current role, James conducts library workshops for NIE students, develops and maintains content for library online platforms and engages users through library outreach channels.

Jessie Kom | Temasek Polytechnic (TP)

Jessie Kom has an IT and Library background and a keen interest in learning and fiddling with new technologies.

Koey Keng Kiat, Albert | Temasek Polytechnic (TP)

Albert is a Deputy Manager in the Technology Services. He has been actively involved in the extraction, collation and compilation of touchpoint data from various sources. It has been a stressful but challenging data mining journey.

Leo F. H. Ma | The Chinese University of Hong Kong

Leo F. H. Ma is currently Head of Upper Campus Libraries at The Chinese University of Hong Kong. He is a Standing Committee Member of the Academic & Research Libraries Section of IFLA, the Hong Kong Ambassador of International Librarians Network, an Academic Committee Member of the LIS programmes of HKUSPACE, and an Advisory Board Member of the LIS programmes of the Faculty of Education of The University of Hong Kong. He writes extensively on LIS and Hong Kong literature.

Myzel Marifosque | University of the Philippines, Diliman

Myzel Marifosque is a graduate of Master of Library and Information Science and Diploma in Public Management from the University of the Philippines. She has worked with various University of the Philippines Diliman college libraries and Main Library sections for more than ten years and is currently Head Librarian of the University of the Philippines School of Labor and Industrial Relations.She is the Ex-Officio of the Association of Special Libraries of the Philippines where she served as Secretary in 2014, Public Relations Officer in 2015, Vice President in 2016 and President in 2017.

Pearle Chua | National Library Board (NLB)

Pearle Chua is a kidsREAD Manager at the National Library Board. An ardent reader, Pearle has worked with various primary and secondary schools in Singapore to promote reading. Since 2018, she has turned her focus to helping the less privileged children through kidsREAD. She is also an avid collector of children’s books and enjoys turning her home into a mini library

Rajen Munoo | Singapore Management University (SMU)

Rajen Munoo is Head, Learning & Information Services at the Li Ka Shing Library, Singapore Management University. Rajen has a double Master’s degree in Library and Information Management from Sheffield, England and Information Studies from University of Natal, South Africa. His research interests are advocacy, information and media literacy, learning, the professional development of librarians and information workers. Rajen is actively involved in local and international library and information professional activities. He value-adds by drawing upon his international work experiences in different types of libraries in Singapore, the United Arab Emirates and South Africa.

Rebecca Maniates | Singapore Management University (SMU)

Rebecca Maniates is the Research Librarian for the School of Social Sciences at Singapore Management University Libraries. In addition to supporting faculty research and teaching at SMU, Rebecca works closely with undergraduate students in and out of the classroom to cultivate research and information literacy skills. Her research interests focus on librarians’ development of instruction skills, and usability issues in libraries.

Redzuan Abdullah | Singapore Management University (SMU)

Redzuan Abdullah is the Research Librarian for the Lee Kong Chian School of Business at Singapore Management University Libraries. He provides information and research support to faculty and students, as well as engages first-years through on-boarding collaborative programmes with SMU partners. His current research interest includes undergraduates peer help in academic libraries.

Samantha Seah | Nanyang Technological University (NTU)

Samantha Seah is a librarian in the Advisory & Consultation team of NTU Library. She joined NTU Library in 2017 as part of the Instructional Services Division focusing on online teaching tools and gamification before joining the Advisory & Consultation team. As project manager, she launched key library platforms such as LibGuides and the NTU Library Blog to encourage user engagement with the NTU community via collaboration and exchange of ideas. As a liaison librarian for both the College of Science and the Nanyang Business School, she provides reference help and often liaise with faculty and students for their research needs.

Sandie Loo | National Institute of Education (NIE)

Sandie Loo is currently an Assistant Librarian, Access Services unit at the Library and Information Services Centre, National Institute of Education, Singapore. In her current role, Sandie assists library members on library resources, services and facilities. She also refines current processes and pilots new services to optimise library users’ experiences.

Shereen Tay | National Library Board (NLB)

Shereen Tay is an Associate Librarian with the National Library, Singapore. She is part of the team that oversees the statutory functions at the National Library Board. She primarily manages web archiving, including its collection policies, selection and workflow.

Stephanie Ow | National Institute of Education (NIE)

Stephanie Ow is currently an Assistant Manager, Library Technology Services at the Library and Information Services Centre, National Institute of Education, Singapore. In her current role, she performs the administration, development and maintenance of Library systems and digital platforms.

Tan Han Yong | Temasek Polytechnic (TP)

Han Yong is an Assistant Manager in the Reference Services. He has been involved in the analysis of touchpoint data for presentation to TP colleagues. He understands that there will be more on his plate soon as the Library embarks on data analytics and evidence-based decision making.

Tricia Ang | National Library Board (NLB)

Tricia Ang graduated from the National University of Singapore in 2018, with a bachelor’s degree in Business Analytics. She expressed interest in text analytics and artificial intelligence. She is currently part of the Business Analytics team in NLB, which works on a spectrum of analytical projects, ranging from geospatial to textual and quantitative analysis to predictive modelling, to deliver insights and enhance library planning and collection development efforts.

Vijaya Lakshmi | Singapore University of Technology and Design (SUTD)

Vijaya Lakshmi has over 20 years of working experience in the Library and Information Sector (Academic Libraries; National Library Board as part of Digital Infrastructure Team; and Library Systems Vendors). Currently, she is leading the Digital Initiatives at the Singapore University of Technology and Design).


Data Democracy: How libraries can strengthen users’ data literacy

This half-day workshop conducted by Ms Lisbeth Mærkedahl from Dokk1 Aarhus Public Library focuses on introducing information professionals to the concept of data democracy and data literacy. Data is important, but how can it be used? How would lay users make sense of data, and what are some of the tools that can be used? The workshop will wrap up with a discussion on the role of the library in increasing users’ data literacy, and the competencies required to develop these skills.

Venue: The Pod​ @ National Library Building, 100 Victoria Street, Singapore 188064

Date: 20 September 2019

Time: 9am – 12.30pm


Bronze Sponsor


Conference Material