Search Less Find More: Redefining Search Environments to Accommodate New User Behaviors

By Chan Ping Wah, Johnson Davasagayam & Ngian Lek Choh, pp. 1-12 Abstract: The National Library of Singapore (NLS) has been prototyping new ways of delivering content to its users. This is to enable easier access for users so that time-to-find is more efficient and effective. This article discusses possible models of approaching end-user needs …

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