5 Sep 2017


AdministratorSingapore, Singapore

Job Description



As a Systems Analyst, you will provide IT related services and support to the Lien Ying Chow Library. Your responsibilities will include but are not limited to the following:


  • Responsible for day-to-day IT operations which includes end-point computing devices, smart systems and software applications;
  • Ensure IT services comply with IT security policies and follow IT Asset & Service Management processes;
  • Innovate systems, workflows and tools to enhance productivity and user experience;
  • Manage IT projects and initiatives;
  • Coordinate work and deliverables among functional service owners, project teams and external vendors to achieve desired outcomes;
  • Manage vendors for timely resolution of problems and implementation of new requirements;
  • Work closely with library functional teams and stakeholders on service improvement projects; and
  • Conduct regular reviews and implement IT service improvements for both IT solutions and processes.


  • At least 3 years of work experience in end-user support, application development, IT service management, IT project management and/or data analytics, with strong analytical skills, process-oriented and able to manage administrative work requirements
  • Possess ITIL v3 foundation certification with working knowledge and experience in web development platforms and/or business intelligence tools
  • Experience working in a library or library systems vendor environment would be an advantage


Check out the details of the position and submit online at https://applyjobs.np.edu.sg. Be part of an institution with that something xtra.


We thank all applicants for their interest. Shortlisted candidates will be notified within 2 – 3 weeks after the closing date.


Job Categories: Academic Libraries, Featured, and Singapore.

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