25 Aug 2017

Full-Time Systems Analyst (IT Services) – Library

AdministratorSingapore, Singapore

Job Description

As a Systems Analyst, you will maintain the IT service standards at the Lien Ying Chow Library and your responsibilities will include but are not limited to the following:

  • Day-to-day IT operations at the library which includes ensuring library servers, applications and network devices are operating at required service levels;
  • Monitor, remediate and ensure the health of back end servers and systems;
  • Monitor, remediate and ensure IT systems comply with IT security policies;
  • Innovate systems, workflows and tools to enhance productivity and user experience;
  • Coordinate work and deliverables among functional service owners, project teams and external vendors to achieve desired outcomes;
  • Manage IT projects and initiatives.


  • At least 3 years of work experience in IT infrastructure, end-user support, IT service management and/or IT project management;
  •  Possess ITIL v3 foundation certification with working knowledge and experience in PaaS, SaaS, Wintel, VMware and IT Security;
  •  Strong analytical skills, process-oriented and able to manage administrative work requirements;
  •  Experience working in a library or library systems vendor environment would be an advantage.

Check out the details of the position and submit online at https://applyjobs.np.edu.sg. Be part of an institution with that something xtra.

We thank all applicants for their interest. Shortlisted candidates will be notified within 2 – 3 weeks after the closing date.


Job Categories: Academic Libraries, Featured, and Singapore. Job Types: Full-Time.

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