23 Aug 2016

Full-Time Support and Communications Specialist – VTEC Systems

AdministratorSingapore, Singapore

Job Description

VTEC Systems is a developer of state-of-the-art applications for information management in government agencies, corporations and schools, and also provides consultation services and support for clients in Singapore and in the Asian region. VTEC Systems specializes in the development of applications for information resource centres, libraries, registries and any information repositories, as well as in the services to help organisations automate efficiently. VTEC has successfully established a high standard of customer satisfaction and continues to create a working environment that fosters innovation and job satisfaction. We are looking for a versatile team-player, with drive and energy, who will be able to grasp new concepts and communicate them effectively, to augment our team and services.

Position: Support and Communications Specialist


As our Support and Communications Specialist, you will:

  • Establish lines of communication with new and existing clients, most of whom will be library based.
  • Develop marketing and customer support documents.
  • Liaise between customers and software specialists.
  • Organise and run pre-sales meetings.
  • Coordinate and provide post-sales support.
  • Assist in conducting presentations and library or other project implementation
  • Train and provide knowledge transfer to customers and colleagues.
  • Audit application software


  1. ‘A’ Levels or Diploma in Library or Information Studies.
  2. 1-2 years’ experience working in a library.
  3. Good command of English and communication skills (written and spoken) will be preferred.
  4. Knowledge of library management in various areas, such as in cataloguing will be an advantage.
  5. Ability to interpret library requirements.
  6. Able to work independently as well as in a team.
  7. Congenial and willing to help.
  8. Willing to travel both within and outside Singapore.
  9. Singaporean or Singapore PR will be preferred.

Remuneration will be negotiable and commensurate with experience and qualifications. The successful candidate can opt for either full-time or part-time working hours, and will receive medical and dental benefits, annual leave and other categories of leave.

Please send in your CV together with photo, current salary and expected salary, copies of education certificates including degree/diploma transcripts and details on work experience to jeanne@vtecsys.com by 31 October 2016, and please indicate your availability.

Job Categories: Featured and Singapore. Job Types: Full-Time.

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