29 Jun 2016

Full-Time Library Officer (Digital Initiatives & Services) – SIM Library

AdministratorSingapore, Singapore

Job Description

 

JOB DESCRIPTION

The successful candidate will be part of the Digital Initiatives and Services (DIS) team and will assist support the library information systems and processes to deliver quality library services to the stakeholders.

Main responsibilities:

  • Assist to provide first level troubleshooting on library services platform, application software and hardware.
  • Record/track issues reported for performance analysis.
  • Assist to develop templates of required analytic reports from library services platform and application software.
  • Liaise with the in-house ITS team to enhance user interfaces of web applications
  • Support system configuration and policies for the library services platform and application software
  • Maintain an up-to-date inventory of hardware and software and activate maintenance renewals
  • Assist with routine checks on devices, computers and other equipment managed by the library
  • Assist to conduct training to familiarise library staff with new systems and technologies
  • Assist to conduct library orientation and outreach activities
    • Serve at the library service desk (on shift)
    • Carry out general admin tasks for efficient operation of the library.

JOB REQUIREMENTS

  • Diploma in Computer or IT related field
  • 2–3 years working experience preferably in an academic environment
  • Experience in web development and programming with JavaScript, C#, PHP and SQL
  • An interest to learn new IT skills and about emerging technologies
  • A team player with excellent communication and interpersonal skills
  • Self-motivated, versatile, and results-oriented
  • Ability to communicate effectively on technology issues with technical and non-technical staff
  • Have a very high service orientation and a passion to work with students and other library users.
  • Prepared to do shift work (with shift allowance).

 

Job Categories: Academic Libraries, Featured, and Singapore. Job Types: Full-Time.

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