28 May 2014

Full-Time Head, Information Services

SMU Li Ka Shing Library – Posted by AdministratorSingapore, Singapore

Job Description

Applications are invited for the appointment of Head, Information Services in the Li Ka Shing Library, Singapore Management University (SMU). SMU is a young and dynamic university and the Library plays a vital role in supporting the SMU’s teaching, learning and research activities. The Library engages with the community to foster scholarship and strengthens the culture of collaboration and partnership within the University. The Head of Information Services is a senior position responsible for leading the Library’s research, information and learning support services to meet the present and future needs of SMU community. The appointee will contribute to the overall strategic direction and management of the Library. This role provides an exciting opportunity for an innovative and experienced professional librarian to provide leadership in the initiation, implementation and review of library policies and programs, specifically in the areas of learning, research and information services. Duties include

  • Leading and managing a team of professional librarians and para-professional staff;
  • Providing high quality services to support research, teaching and learning needs of the SMU faculty and students;
  • As a member of the Library Planning Team, contributing to the Library’s strategic planning, decision making and assessment initiatives;
  • Delivering on initiatives in areas such as new roles for research librarians, faculty and student engagement, e-services, culture of assessment and establish and enhance productive relationships across the academic community to ensure library provides pro-active, responsive and customer focused services in line with the strategic direction of SMU to meet the changing demands, needs and expectations of the university community.

We are seeking an enthusiastic, innovative and experienced information professional to support learning, information discovery and engagement at Singapore Management University through the delivery of a range of services designed to maximize the benefits of relevant scholarly information resources and services.


  • Master’s level degree in either library science, information science, knowledge management or equivalent discipline
  • At least five years’ experience in a library management function, and project leadership
  • Extensive knowledge of trends in learning and information services in academic libraries
  • Extensive experience in customer service activities, including service design, innovation, promotion and evaluation especially in an online service context.
  • Demonstrated ability to think strategically and conceptually and to communicate ideas clearly and persuasively to others.
  • Demonstrated ability to work effectively as a member of a multidisciplinary team Demonstrated ability to lead and mentor a team of professional staff and to work collaboratively in a senior team
  • Excellent organizational, interpersonal and communication skills
  • Strategic orientation with strong project management leadership and skills
  • Academic experience, especially in working with faculty and familiarity with different user needs
  • Flexibility and adaptability – the ability to function under conditions of continuous change
  • Ability to facilitate participative decision-making and resolve conflict
  • Knowledge of and experience in library marketing and promotion trends and activities
  • Ability to participate effectively and co-operatively in the wider affairs of the University

Details about the position are available at http://library.smu.edu.sg/sites/default/files/library/pdf/CareerAd/JD_Head_IS_May2014.pdf

How to Apply

Interested applicants, please email your resume with a covering letter to libjob@smu.edu.sg. The covering letter must state the applicants’ responses to the selection criteria. Only short-listed candidates will be contacted.

Job Categories: Academic Libraries, Featured, Singapore, and Singapore Management University. Job Types: Full-Time. Job Tags: Head, Information Services, and SMU.

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