· Special physical collections / unique e-resources of libraries
· Curated lists based on themes
· Useful work tips

March 2014 Update

Hi all, It’s that time of year again for a lot of our institutions to handle financial closing as well as reviewing and tidying up our final year review of performances and start planning for the next FY.  So, I expect a lot of us to be kept rather busy. 2 quick things to update.  …

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Evaluating Customer Satisfaction with Public Libraries

Dr Oh Dong Geun, Keimyung University, was passing through Singapore and gave a talk about his research on customer satisfaction with public libraries in South Korea on 16 June 2010. The talk was part of the NLB Professional Talk series which was open to LAS members. After studying the various tools used to measure customer …

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Competencies for Information Professionals

Janice Lachange, CEO of Special Libraries Association from the United States, gave a talk on what were the key competencies of an information professional needed to have in the 21st century. The talk held on 20 April 2009 at the Li Ka Shing Library, was well attended and jointly hosted by the Special Libraries Section …

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